PurrMSG

SMS Terms of Service

Effective September 20, 2026

A Connect and Conquer LLC product

PurrMSG is a group messaging service operated by Connect and Conquer LLC. These terms govern the PurrMSG messaging program. By texting a list code to a PurrMSG number, you agree to these terms.

Program description

PurrMSG lets organizations such as congregations, schools, scout troops, and community groups send announcements to their members by text message. Each organization is assigned a phone number and one or more short list codes.

You join a list by texting its list code to the organization's PurrMSG number from your own phone. After you confirm, you receive announcements from that list. You can reply to announcements, and the service returns aggregated reply summaries to the group so that everyone sees response counts without receiving every individual reply.

PurrMSG never sends a message to a phone number that has not texted in first. There is no contact import, no bulk upload, and no administrator-initiated invitation.

Message frequency

Message frequency varies by organization and by list. A typical member receives approximately 15 to 30 messages per month. Recurring messages are sent at the discretion of the organization whose list you joined.

Cost

Message and data rates may apply. PurrMSG does not charge members for messages. Your mobile carrier's standard messaging and data rates apply to messages you send and receive. Contact your carrier for details about your plan.

Organization billing

This section is about the organization that runs a list, not about its members. If you joined a list by texting a code, nothing here applies to you — PurrMSG does not charge you, and nothing on this page asks you to pay.

An organization that operates a PurrMSG list is billed for the service. Current rates are published at purrmsg.com/pricing and form part of these terms. Rates are stated per messaging number, include a monthly allowance of messages, and charge for additional messages in blocks beyond that allowance.

Messages are counted in both directions. Every message that leaves or arrives at the organization's number counts against its allowance — announcements sent to members, replies from members, joins, confirmations, menu selections, HELP, STOP, and the messages the service sends on the organization's behalf such as welcome messages, reply summaries and send confirmations.

An organization also agrees to our Sending Rules, which say what may be sent on a PurrMSG number and how often. Members can read them too: they are the rules the organization messaging you has accepted.

Billing cycle and payment

Non-payment

If an invoice is unpaid for 14 days, Connect and Conquer LLC may suspend sending on the organization's number after giving notice to the organization's administrators. Suspension stops outgoing announcements. Incoming STOP and HELP messages continue to be honored while a number remains assigned, because a member's ability to opt out does not depend on whether their organization has paid.

Cancellation

Refunds

Monthly rates are not refunded for partial months, and unused messages in an allowance do not carry over and are not refunded. Where the service fails materially through our fault, we will credit the affected period. Ask, and we will look at it.

Changes to rates

Rates may change. An organization will be given at least 30 days' notice by email before a change applies to it, and may cancel within that notice period rather than accept it. A change never applies retroactively to a month already billed.

How to get help

Reply HELP to any PurrMSG message for help. You can also email [email protected] or call (706) 901-7529.

How to stop messages

Reply STOP to any PurrMSG message to stop all messages from that number. You will receive one confirmation message and no further messages from that number. To resume, reply START.

To leave a single list without stopping all messages, text that list's code and choose the option to leave the list from the menu.

Supported carriers

The program is available on major US wireless carriers. Carrier support may change without notice.

Delivery

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier, your device, and network conditions outside the control of Connect and Conquer LLC.

Content and conduct

Members and administrators are responsible for the content they send. Messages sent by members who are not list administrators are held for administrator approval before delivery. Connect and Conquer LLC may suspend or remove access for misuse, including harassment, unlawful content, or use of emergency messaging for non-urgent purposes.

Privacy

Your use of PurrMSG is also governed by our Privacy Policy.

Changes to these terms

These terms may be updated. The effective date above reflects the most recent version. Continued use of the service after a change constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of the State of Idaho, without regard to conflict of law principles.

Contact

Connect and Conquer LLC
11567 W Edna St
Boise, ID 83713
[email protected]
(706) 901-7529